Welcome to pets-central.com, the leading on-line one-stop shop for all your pets retail and pharmaceutical needs. To ensure a safe, enjoyable environment for all of our users, we have established our Terms of Use. They spell out what you can expect from us and what we expect from you. Please note that by accessing any area of pets-central.com, you agree to be bound and to abide by these Terms of Use. We also strongly advise you to see our full privacy policy statement. Any reference in these Terms of Use to pets-central.com shall include reference to PC Enterprises (HK) Limited and their respective employees and agents.
Order Terms
Our order terms are contained in the Help page under the sections headed Ordering and Shipping and Delivery. All orders are subject to these order terms in addition to these Terms of Use.
Our trademarks and copyright
The following trademark belongs to PC Enterprises (HK) Limited or its affiliates and all rights in them are reserved: Pets Central and pets-central.com. These and other pets-central.com graphics, logos and trademarks of PC Enterprises (HK) Limited and its affiliates and subsidiaries may not be used without the prior written consent of PC Enterprises (HK) Limited or its affiliates or subsidiaries. All other trademarks, product names, company names and logos appearing on pets-central.com are the property of their respective owners. All content on our site, including design, text, graphics, logos, button icons, images, software and audio clips; any improvements or modifications to such content; any derivative works thereof; the collection, arrangement and assembly of all content appearing on pets-central.com, are the exclusive property of PC Enterprises (HK) Limited and are protected by Hong Kong and international copyright and other applicable intellectual property laws. All software used on our site is the property of PC Enterprises (HK) Limited. or its software suppliers and is protected by Hong Kong and international copyright and other applicable intellectual property laws.
Use of Site
This site may currently only be used as a shopping resource or to conduct on-line communications. You may not distribute or commercially exploit the site or any part of its content (whether by reproduction, retransmission, dissemination, sale, broadcast, circulation, republication, amendment, re-delivery using “framing” or similar technology or otherwise). Any use of the on-line communication features of this site may only be used for lawful purposes and you may not post or transmit any material which is objectionable (whether harmful, threatening or otherwise); PC Enterprises (HK) Limited reserves the right (but without the obligation or liability) to prohibit or remove any such material.
Resale Purpose is Not Permitted
All products sold are for customers’ use only and shall not be commercially resold. PC Enterprises (HK) Limited may refuse any purchasing order which it suspects is for commercial resale.
Title of Products, Documents and Fees to Import
All title of products will be passed to customer when the order is filled and shipped by Pets Central. Pets Central will deliver the products according to customer’s instructions. For many international shipments you may be required to pay customs and duties, obtain certain license or apply for registration of your purchased products in your own country to receive delivery of your package. The customs charge and/ or import regulation is determined completely by the government of your country, and as such we have no control over those costs or regulations. As such, Pets Central will not pay, nor be held responsible, for such costs or arrange for application of import license. By continuing with you order you agree to be responsible for any customs or duties incurred as a result of your country’s customs and duties regulations as well as obtaining any import registrations or license required for the products you are purchasing. If the package is rejected by the customs of your home country or otherwise and returned to Pets Central, you will be responsible for the return shipping charges and a re-stocking fee of 15% of the total product purchase price.
Disclaimer
The site and its content are provided on an “as is” basis without warranties of any kind, whether express or implied (except only as may be implied by applicable law). Pets Central is only providing a venue for the sale of products on its site and shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages (including damages for loss of profit or intangible loss related to your use of the site or use of any of the products purchased at its site). Please read all information, warranties or warnings provided by the manufacturer owner or seller of the products on or in the product packaging and labels before using any product purchased on pets-central.com. Pets-central.com shall not be liable for the accuracy, fitness for a particular purpose or quality of such products or reliability of any information provided by any manufacturer owner or seller of such products and it is your responsibility to evaluate such information.
Although pets-central.com uses reasonable efforts to have the colors of the images of its merchandize displayed as accurately as possible on the site, we do not warrant that the color will be accurately displayed by your monitor.
Indemnity and Limitation of Liability
You agree to indemnify, defend and hold harmless pets-central.com from and against all losses, expenses, damages and costs (including reasonable legal fees) arising from any breach of these Terms of Use or any other activity by you in connection with your use of the site. You further agree that pets-central.com shall not be held liable howsoever for your use of the site and you agree to waive all claims that you may have against pets-central.com for any loss or damages you may sustain in connection with your use of the site. In the event that this disclaimer is unenforceable, the total liability of pets-central.com, if any, for losses or damages shall not exceed the fees you paid for the particular service or product upon which liability is based.
Links to other sites
Occasionally, pets-central.com may make available a link to a third party’s web site. These links will let you leave pets-central.com. The linked sites are not under pets-central.com control and pets-central.com is not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. Pets-central.com is not responsible for webcasting or any other form of transmission received from any linked site. pets-central.com provides the links only as a convenience. pets-central.com does not endorse the site or its use or contents.
Our Privacy Policy
You agree to our use of information about you as described in our privacy policy.
Termination
Pets-central.com may terminate or suspend your access to all or part of the site, without notice, for any conduct that pets-central.com, in its sole discretion, believes is in violation of any applicable law or is harmful to pets-central.com or a third party.
Notice
pets-central.com may deliver notices to you by means of electronic mail, a general notice on pets-central.com or by post. You may give notice to pets-central.com at any time by means of electronic mail to pets-central.com or by post to the following address: PC Enterprises (HK), 6/F, Shanghai Centre, 473-475 Shanghai Street, Mong Kok, Hong Kong.
Modification of Terms
These Terms of Use (including the order terms contained in the Help page) may be modified from time to time. You should therefore read these Terms of Use and the order terms before you place any order.
Governing Law
These Terms of Use (including the order terms contained in the Help page) shall be governed by and construed in accordance with the laws of Hong Kong Special Administrative Region. You irrevocably agree that the courts of Hong Kong Special Administrative Region shall have exclusive jurisdiction in relation to any claim or dispute concerning or arising from these Terms of Use and the order terms.
These Terms of Use were last updated on 1st January 2021
